As digitisation takes permanent shape in every aspect of our lives, concerns about data security, information credibility and social media are climbing. Termed the ‘trust crisis’, trust has been a key issue for businesses everywhere surged by culprits spanning the misuse of corporate and personal data, scandals of prominent people and the intentional release of […]

Transparency, key to building trust, claiming genuineness in business

As digitisation takes permanent shape in every aspect of our lives, concerns about data security, information credibility and social media are climbing. Termed the ‘trust crisis’, trust has been a key issue for businesses everywhere surged by culprits spanning the misuse of corporate and personal data, scandals of prominent people and the intentional release of misleading or inaccurate information.

Now with remote work from home trends, trust has become even more important in business. One prime example of that is that remote managers are struggling to trust their employees because they cannot ‘see’ them working. C-19 has thrust many leaders into remote management which requires a different skill set than face-to-face management, one for which, for the most part, they have not been trained. With doubts creeping in, managers start to develop unreasonable expectations, which in the long run can cause job stress for everyone, and disruptions in the workplace and business.

Innovative and revolutionary technology like blockchain now exists in fintech, logistics and other growth sectors to deal with the current trust crisis. It is a shared, immutable, public ledger system which is used to record transaction histories, thus building trust through accountability and transparency.

In migration, to demonstrate genuineness in a business situation, the times where a lengthy, well-written, well-summarised genuine position reports did the job are slowly dissipating. Instead, businesses are being called on to demonstrate and maintain transparency using accountable and auditable evidence that are bound to exist in a commercially active operation that has identified and is invested in an important skills need.

Full disclosure of operational evidence used in the business environment removes the need for any onerous statements or lengthy reports. It removes the need for authentication altogether. For this to happen, businesses must at its core follow through on its own commercial purpose in a way that can be validated by a third party, and be prepared to undertake the necessary steps in driving that purpose. An experienced business consultant can work with owners and managers to support this process, prior to them embarking on any migration process.